Customer Service Representative
April 15, 2025
Customer Service
POSITION SUMMARY: The Customer Service Representative (CSR) delivers the best frontline customer service possible through all interactions with customers, vendors, and staff. This role is involved in processing orders, troubleshooting customer questions and order issues, maintaining the It Is Written Bible School, and answering phones and other communication methods with positivity and effectiveness in a fast-paced environment. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions.